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Current COVID-19 information for our customers

Please notice that Flamingo Spa and Naurusaari is closed 28.12. – 24.1.2022. Day Spa is open normal.

For the adult spa, a reservation is needed on Saturdays. Reservations are no longer necessary for the waterpark.

Due to tightened restrictions, we will check the COVID-19 passports for customers visiting the water park, adult spa, and Naurusaari. This applies to anyone over 16 years of age starting from Saturday 4.12. For the Adult spa we started COVID-19 passport checks on Sunday 28.11. Please be prepared to show your ID card as well when we check your COVID-19 passport.

COVID-19 passports are in use for the entire Spa.

Due to tightened restrictions for restaurants, we started COVID-19 passport checks for the adult spa starting from Sunday 28.11. From Saturday 4.11. we will check the COVID-19 passports for all customers over 16 years of age.

Please be prepared to show your COVID-19 passport and ID as soon as you arrive at the reception. This way we make entering the Spa easier and avoid unnecessary queues.

The EU Digital COVID Certificate serves as a COVID-19 passport. In addition, you will need an official photo ID. You can save the COVID certificate on your phone or print it out from My Kanta -pages.

Reservations for waterpark end Monday 18.10. A reservation is needed for the adult spa on Saturdays.

For the adult spa, a reservation is needed for Saturdays. You can make it at our web store. Please note, there are reservation options for two time slots. The day slot allows you to visit between 10-15. The evening slot begins at 15 o’clock. The reservation gives you up to 4 hours per visit during opening hours. The ticket for the adult spa also includes entry to the waterpark. Tickets can be purchased either online or at the reception.

Make a resevation for adult spa

A safe Spa experience

Dear customer, we want to ensure a safe spa experience for you. We have received acknowledgment for following COVID-19 guidelines since the beginning. We have also increased sanitary measures in our facilities, removed lockers from use, provided guidelines for customers to be able to safely use our dressing and waiting areas, as well as restricted the number of people visiting at a time. It is scientifically proven that chlorinated water is an unfavorable medium for the spread of viral diseases. However, we recommend the use of face masks in our reception and dressing rooms.

This is how we ensure that you have a safe experience at the spa:

  • Flamingo Spa is the largest spa in Finland. Here you will have space to swim safely.
  • We recommend the use of face masks in our reception and dressing rooms.
  • Chlorinated water is proven to be unfavorable to the spread of viral diseases.
  • We restrict the number of customers and visits are limited to a maximum of 4 hours.
  • A reservation for the adult spa for Saturdays must be made in advance at our webstore.
  • We have renewed the path customers take to minimize contact in our dressing and shower facilities.
  • The hygiene and sanitation of our facilities has been a priority for us since the beginnig. Both the swimming water and surcafes are sampled regularly for testing. Survaillance for hygiene has been further heightened in cooperation with our partners in sanitation due to the COVID-19 epidemic.
  • Our staff has been trained to deal with customer service in a safe manner.
  • We wish for our customers to pay particular attention to good hand hygiene. For this purpose, we have increased the number of sanitation devices in our facilities.
In case you feel ill or not at your best, please postpone your visit until you are well.

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